Privacy Policy

Privacy Policy

Effective Date: 28 May 2025

This Privacy Policy explains how Zuza's Pet Services ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website https://zuzaspetservices.co.uk or contact us.

We may collect the following personal information when you use our website or contact us:

• Your name
   
• Your email address
   
• Your phone number
   
• Your dog’s name
   

This information is provided voluntarily by you via contact forms, email, or phone. We store this data in secure Microsoft 365 Forms, our email, and on our business phone.

We use your personal information to:

• Communicate with you about our services
   
• Arrange and provide pet care
   
• Respond to your inquiries
   
• Maintain accurate service records
   

We do not share your personal information with third parties.

We use Google Analytics to collect anonymous information about how visitors use our site. This includes:

• How you arrived at the website
   
• Which pages you visited
   
• How long you stayed on the site
   

This information is anonymous and helps us improve our website and services. You can opt out of Google Analytics tracking via your browser settings or by using tools like the Google Analytics Opt-out Browser Add-on.

All data is stored securely on services based in the European Union in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

If you are an EU resident, you have the right to:

• Access the personal data we hold about you
   
• Request correction of incorrect data
   
• Request deletion of your data
   
• Object to the processing of your data
   
• Lodge a complaint with your local data protection authority
   

If you have questions about this Privacy Policy or want to exercise your rights, you can contact us via:

• The contact form on our website
  
• Email: zuzas.petservices@gmail.com